Shipping Policy

FREE SHIPPING WORLDWIDE

Order Processing:
Once you've placed your order, please allow us 1 business day to meticulously process and prepare your items for their journey to you.

Shipping Times:
Following order processing, anticipate the following estimated delivery times:

  • Within The Netherlands: 1-2 business days
  • Across Europe: 2-5 business days
  • Worldwide: 2-5 business days

Kindly note that these timeframes serve as estimates. While we endeavour to ensure your order reaches you within these periods, please understand that Cactus Becks cannot assume responsibility for delays caused by circumstances beyond our control, such as extreme weather events or service interruptions.

Return & Refund:
If for any reason you are not satisfied with your purchase, we will accept returns within 14 days of you receiving the item. In the event of a return, you will be responsible for covering the cost of return shipping. To ensure a smooth process, we strongly recommend using a trackable shipping service or investing in shipping insurance for your returned items. These precautions are vital, as we cannot guarantee receipt of your returned item without them. Please note that to be eligible for a return, items must be in their original purchase condition, including all product documentation, and shipped back in the original box. If the returned order is not in the same condition as it was when sent, we reserve the right to refuse a refund. Refunds will be issued to the original form of payment.

Your Queries, Our Priority:
Should you have any questions or require clarification about our shipping policy, please feel free to reach out to us at info@cactusbecks.com. Your satisfaction and seamless shopping experience are paramount to us.