Return & Refund Policy

Cactus Becks Return & Refund Policy

Satisfaction Guaranteed at Cactus Becks

At Cactus Becks, our passion for bespoke, high-quality fashion drives everything we do. We aim for your absolute satisfaction. If, however, you find yourself less than completely satisfied with your purchase, rest assured, we're here to make things right.

Our Simple Return Process

  • Time Frame: You have 30 days from the date of receipt to return your item.
  • Condition: Please ensure the item is unused, unworn, and in its original packaging. Returns that do not meet this criterion may be subject to refusal.
  • Return Shipping: The buyer bears the cost of return shipping. For a smooth process, we advise using a trackable shipping service or opting for shipping insurance. Unfortunately, we cannot guarantee receipt of items not tracked.
  • Refund Initiation: Upon receiving and inspecting your returned item, we'll communicate the refund status. Approved returns will see a refund to the original payment method, excluding any shipping costs.

Your Support Means the World

We appreciate your understanding of our refund policy. Your support fuels our dedication to bringing you exceptional fashion pieces. Should you have any inquiries about returns or refunds, please don't hesitate to contact us at Together, let's continue to celebrate fashion, creativity, and individual expression.